Getting Down To Basics with Technology
A Guide to IT Products Information Technology (IT) is the utilization of a computer and all of its resources in the storage, transmission and manipulation of data in order to achieve a goal. A number of industries have expanded thanks to the development and innovation of information technology. Examples of such industries that have benefited directly or indirectly from information technology are the computer software and hardware, electronics, telecommunication and broadcasting, the internet together with all business functions that are supported by the internet. In 1958 a newspaper article was published and its content would then become our present day meaning of Information technology. The authors wanted to draw a distinction between purpose built machines that were supposed to carry out particular jobs and those that could be programmed to execute multiple tasks. The dynamic world of technology gifts us with products that are better and improved with some of them evolving completely within a period of for example a decade. Two factors that have driven the advancement of the information technology industry are optimizing computer efficiency while operating at minimum cost. Currently there are organizations that are dedicated to the development of Information products that can be applied by their clients in their daily business activities. Managed services entails outsourcing IT operations within the organization to an outside party. Managed Service Provider (MSP) is a company that develops and provides IT solutions to clients. The MSP hosts and manages the applications used in the management of IT functions within a client’s organization Usually the MSP owns the back-end infrastructure and offers the resources that a client may need remotely through the internet at any given time.
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Managed service providers that provide storage and network services have huge facilities that host several enterprise applications, web applications and at the same time interconnect networks through VPN’s to many clients.
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RMM software is also an important product of information technology. Remote Monitoring Management (RMM) is a collection of Information technology applications that are installed on a clients workstation or server. Tools loaded onto the client’s computer are supposed to gather information on how software applications and hardware are operating within the workstation. Data collected is then analyzed and used in creating reports for the service provider to assist in resolving issues that might be encountered. RMM tools are applied by service providers to assist clients in improving productivity through monitoring various workstations. RMM’s are even capable of detecting errors and informing the service providers allowing them to fix said errors remotely. IT has evolved to accommodate innovations such as cloud computing and virtualization of physical resources.